Press the hand controller throttle all the way down for up to 5 seconds or until the LED lights begin to flash. If nothing happens, double check that the hand controller is fully charged.
Make sure the charging plate is active (the indicator lights are flashing) and that the hand controller is centered on the charger plate. See article The hand controller isn’t charging to ensure that you are activating the charger correctly.
As the controller charges the LED lights will flash one at a time—starting at the bottom of the controller and moving upwards towards the throttle—indicating the amount of charge accordingly.
When the first LED light flashes the hand controller is 20% charged, when the second LED light flashes it is 40% charged, and so on. When the last LED light at the top of the controller stops blinking, the hand controller is fully charged.
If you are still having a problem activating the hand controller, submit a request with our Product Support team and they will assist you. Make sure to include your jetboard ID in the request.